Season ticket seats - details

[Deleted]

Here are the details for obtaining your season ticket seats for Tuesday's game:


Saints Fans!
Postseason basketball is coming back to Times Union Center! Your Siena Saints will host the Stony Brook Seawolves in the College Basketball Invitational (CBI) this Tuesday night at 7 PM.
As promised, we want you to have the opportunity to purchase the same seats you have enjoyed all season, and have reserved them for you until 4 PM Monday afternoon.
To purchase, simply log-into your account manager by clicking here: oss.ticketmaster.com/html/home.htmI?team=timesunioncenter&l=EN&STAGE=1
You will be asked for your username (username is email associated with account) and password. If you have forgotten your password, please follow the simple instructions using the "forgot password" link on the log in screen. Remember, you have until 4 PM Monday to purchase your seats before they are released for sale to the general public.
This is an exciting time to be a Siena basketball fan! Don’t miss this chance to cheer on your Saints in this prestigious event while creating exciting memories with friends and family. Help spread the word so we can pack the Times Union Center Tuesday night!
If you want to purchase additional tickets, or some, but not all of your season tickets, contact: Siena Fan Relations office at 487-2202 or [e-mail] by 12 p.m.Monday. All other transactions must be done on-line through Account Manager.
Go Saints!
Siena Fan Relations Team
P- 487-2202

[Deleted]

FYI - I found my Username and Pin Number on a prior Siena invoice (upper left corner). Was able to log in with that Username/Pin Number combination. Was also able to log in with my email address and the Pin Number but this option will likely not work for those of you that didn't receive the email from Siena which I quoted above.

[Deleted]

While I was able to pay (there is a $2 surcharge) I was not able to print my tickets. There does not appear to be a link to the game as an upcoming event! I have emailed Nate and will likely hear back when the office gets opened. Those that poo poo'ed bringing the "slightly" more complex ACA portal on-line should take note - even the simplest changes in an already working system don't always work the first time!

[great10110]

Is anyone else having trouble finding the link to buy the tickets through the Account manager tool? I can't find where I click to purchase the tickets. I might just head down and buy them at the arena.

[tcbaseball]

I hit the home link and it took me to a screen where it says i have an outstanding balance. Problem is i have 4 seats, but was only going to buy one.

[tcbaseball]

Sent email to [e-mail]. see what they say.

[tcbaseball]

ty Misspractice for the information!

[siena7127]

Mar 17, 2014 9:21:33 GMT -5 tcbaseball said:

I hit the home link and it took me to a screen where it says i have an outstanding balance. Problem is i have 4 seats, but was only going to buy one.

If you want less seats there your actual season tix you have to call them. Number provided in the email (487-2202).

[IndianSaint]

Just picked up my tickets at the Siena Fan Relation office. It's located on the 2nd floor if the Front if the TUC (above the car rental & Wolf's 111). If you walk up to the 2nd floor (staircase by Wolf's 111) walk towards Pearl St (as opposed to walking towards the TUC's 2nd fl entrance).

It was easier than on-line since I work downtown anyway.

[Gaskan]

487-2233 worked for me to get my season tickets. Ticketmaster.com is crap.

487-2237 also works

[DelmartianEd]

Mar 17, 2014 7:11:48 GMT -5 @misspractice said:

While I was able to pay (there is a $2 surcharge) I was not able to print my tickets.

I wonder if we're just supposed to use our season ticket cards. Can someone let us know when they get an email back? The Fan Relations office is probably getting swamped. I just called and I got a message that their voicemail box was full.

[siena95]

You can print them for an additional $2.50 per ticket..... That is a valid question if we just use our season ticket... only issue is, mine are already shredded, so looks like I am on the hook for $5....

[Deleted]

The link got put up and I found I could get to the print option - big surprise - costs $2.50 PER TICKET to print at home ON YOUR OWN PRINTER AND YOUR OWN PAPER!!!!! After learning that was indeed true via a call to the Siena office, I bought the bullet and entered the payment info. The PRINT link then froze my screen and nothing has happened! Another call to the Siena office and now I have to pick them up at will call! Not a good start to what had promise of being a good experience.

[siena95]

Well, i can get as far as setting up to pay to print, but it won't process.... wtf

[siena95]

sadly, i am not surprised by this... Siena took back season ticketing from SMG and the TUC and has been a disconnect ever since.